MD Alam,Chief Editor
(alamKiKhabar.com)
Samastipur. The arrogance within Samastipur’s bureaucracy has now crossed every limit. In a district where public grievances should be heard first, government officials have turned something as basic as receiving a phone call into a burden — even an insult. Citizens keep dialing for hours, desperately seeking help, yet officials neither pick up the phone nor bother to return the calls. Shockingly, this high-handedness is not limited to lower-level staff; even top district officers are reportedly part of this growing culture of indifference.
The issue is not merely unanswered calls. The real crisis is that officials have lost the willingness to listen. This bureaucratic stubbornness is no longer just negligence — it has become a blatant insult to the people. While common citizens struggle with daily problems, officers behave as if they are beyond accountability, untouchable and unquestionable. Public frustration is rising with one burning question echoing across the district:
“If officials are afraid of picking up a simple phone call, why did they swear to serve the public in the first place?”
This is not a minor administrative lapse — it is a complete breakdown of public service. The situation now demands urgent, top-level government intervention. People want immediate action, strict accountability and a clear policy mandating officials to respond to public calls. Because if officers refuse to answer the phone, where will the public go? Who will hear their grievances?
Citizens are openly asking:
“If the administration won’t listen to our voice, then whom does this administration really serve?”
Complaints are pouring in from both rural and urban areas of Samastipur. Many departments treat public calls as if the people themselves are a burden. What makes the situation worse is that the government continues to boast about development schemes, but on the ground, the voice of the people does not even reach the administration. Officials have become detached from the public, and the administrative machinery appears paralyzed. If the government is truly accountable, it must realize that an officer who does not pick up calls is denying citizens their basic rights.
The condition has deteriorated so badly that Samastipur is now being referred to as “the district of unreachable officials.” Distressed citizens keep calling for help, but all they receive in return is a ringing tone and silence. As long as officials refuse to answer their phones, ‘public hearings’ remain nothing but a showpiece, and grievance redressal is nothing more than a scripted performance.
The message from the people of Samastipur is loud and clear:
Bureaucratic arrogance has crossed every limit — it’s time for strict accountability and a system that actually listens.
